Digital technology is here to stay and changing customer preferences and perceptions in an unprecedented manner. Manufacturers and their ecosystems have never been under such a pressure to make transitions to modern IT solutions. Their large-scale investments in the IT landscape over the years needs to be revamped to address this change. Many manufacturing organizations are doing quick fixes to stay digitally relevant by addressing only the customer experience component. This has limited success.
Greater transformation success can be seen by those who keep their ERP at the very latest version.